Parking Communication

To operate a parking facility successfully, several requirements need to be fulfilled. The people using the facility need to be assured that they can leave their car in safe hands. They also want to be able to walk in and out of the building without having to worry about their own safety. Furthermore, the guard room needs to maintain a complete overview of the site while staying in touch with the guards patrolling the building. The manager needs to provide the best service and do it as cost effectively as possible.

In the Facility     

User safety

Parking facility users rely on intercom for several purposes. When they are blocked at the entrance or exit gate they wish to talk to the control room. In case there is a problem with the payment terminal, they can call for assistance. Modern car parks grow bigger and bigger and that comes with a growing concern for the users’ safety. Walking to the car in a quiet parking area can cause anxiety to the customers.

Complete solution

STENTOFON offers a complete security solution: Help points are just a button push away and calls can be placed directly to the security desk. CCTV cameras are automatically triggered when a corresponding help point is used so that the guards can also see what is going on.

Elevators, barriers and pay terminals are equipped with built-in stations to provide information to the users in case of a malfunction.

The STENTOFON Conventional and IP Substations are typically used as communication, information or emergency points.

  • Two-way, hands free (IP) communication
  • High Power Lamp/Strobe flashes when activated for emergencies
  • Connection to external IP video camera
  • Superb wideband audio quality
  • Remote software upgrade, configuration and monitoring
  • Tamper alarm for additional system security

STENTOFON also offers a wide range of PA solutions. The PA system can liven up the parking house with background music and, of course, broadcast security announcements to the users in the whole facility or certain areas of it.



Minneapolis Municipal Parking Organization -- Minneapolis, Minnesota, USA

The City of Minneapolis Municipal Parking comprises 19 parking facilities with a total of 22 000 spaces and has a view towards adding another 15 to 18 facilities. In addition, the Parking Association had to find a means to reduce the enormous costs associated with providing “round-the-clock” security for its existing locations. A sophisticated electronic security system was quickly put in place with each location utilizing CCTV, access control and STENTOFON intercoms, all monitored from a remote but central security control center. The communication system utilizes AlphaCom exchanges linked over the city's fiber backbone and approximately 400 STENTOFON stations.

 Further References;

  • Parken Darmstadt, Germany
  • Stanlow Manufacturing Complex, Shell UK Oil 
  • Minneapolis Municipal Parking, USA
  • Washington University in St. Louis, Mo. USA
  • Ahuzot Achof LTD Parking Authority, Tel Aviv Municipality, Israel
  • Auchan Lille, France
  • BellSouth Corporation, USA
  • Atlantic Station Retail District, USA

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